How to get 5-star cleanliness reviews on Airbnb
The cleanliness standards guests actually notice, and how to hit them on every single changeover.
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A great Airbnb changeover means resetting the property to a flawless, hotel-standard condition between every guest: full clean, fresh linen and towels, restocked consumables, and a quick inventory and damage check. Working from a fixed checklist is the secret, because turnarounds are often done under time pressure between a check-out and the next check-in.
Why cleanliness drives your reviews
Cleanliness is one of the categories guests rate directly, and it is one of the most frequently mentioned themes in short-let reviews. A single hair on a pillow or a marked bathroom can cost you a five-star review, so consistency between cleans matters more than a single impressive deep clean.
The full changeover checklist
Bedrooms
- Strip and replace all bed linen with fresh, pressed sets.
- Check the mattress and under the bed for items left behind.
- Dust surfaces, sills and lamps; wipe handles and switches.
- Vacuum carpets or mop floors.
Bathrooms
- Descale and disinfect the toilet, shower, bath, sink and taps.
- Polish mirrors, glass and chrome to a streak-free finish.
- Replace towels with fresh, folded sets.
- Restock toilet roll, soap and any toiletries you provide.
Kitchen
- Wash, dry and put away all crockery and utensils.
- Wipe surfaces, hob, splashbacks and the outside of appliances.
- Empty and clean the fridge of any food left by guests.
- Restock tea, coffee, dishwasher tablets and other essentials.
- Empty all bins and replace liners.
Living areas
- Plump cushions, fold throws and reset the room to your listing photos.
- Dust surfaces and electronics; check remotes and chargers are present.
- Vacuum or mop floors.
The extras that protect your listing
Beyond cleaning, a reliable changeover service should reset the property to look exactly like your photos, report any damage immediately, and flag low consumables before you run out. Photo reports after each clean give you peace of mind and evidence if a guest causes damage.
Handling tight, same-day turnarounds
The hardest changeovers are same-day, where a guest checks out at 10am and the next arrives at 3pm. The keys to nailing these are a fixed checklist, a stocked supply of spare linen and towels, and a cleaner who knows your property. Our Airbnb and short-let cleaning service is built around your booking calendar so changeovers slot neatly into the gap between guests.
We support hosts across the area, from Derby to Nottingham, with reliable, on-time turnarounds.
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