How eMobile Cleaning collects, uses and protects your personal information.
Last updated: 2026-06-14
eMobile Cleaning ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect when you use our website or request a quote, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
eMobile Cleaning provides domestic and exterior cleaning services across Derby, Derbyshire and the wider East Midlands. We are the data controller for the information you provide through this website.
When you submit our quote or contact form we collect the details you provide, typically your name, phone number, email address, postcode and any message about the cleaning you need. We do not ask for payment details through the website.
We use your details only to respond to your enquiry, prepare a quote and arrange the cleaning service you have asked about. Our lawful basis is your consent and our legitimate interest in responding to enquiries. We do not sell your data, and we do not use it for marketing without your permission.
Our forms are delivered to us securely using Web3Forms, a third-party form-to-email service that forwards your message to our inbox. Your submission is processed by Web3Forms solely to deliver it to us. See the Web3Forms privacy policy for details.
This website does not set its own tracking or advertising cookies. We load some content from Google, namely web fonts and an embedded Google Map showing our location, which may set cookies or process your IP address under Google's own terms. You can block cookies in your browser settings at any time.
We keep enquiry details only as long as needed to deal with your request and for our normal business records, after which they are securely deleted.
You have the right to access the personal data we hold about you, to ask us to correct or delete it, to restrict or object to its use, and to data portability. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
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